From your very first question to your final follow-up at home — HealingTourist's dedicated support team is available around the clock to make your medical journey seamless, confident, and worry-free.
Not sure where to start? Our inquiry team is here to answer every question — whether you have a diagnosis in hand or you're just exploring options. There is never a cost to ask, and there is never any pressure to proceed.
Submit your inquiry any time of day or night — a qualified medical coordinator will respond personally within 2 hours, 365 days a year.
Share your condition and medical reports. We review them internally with our clinical advisory team and match you to the right specialists — not just the nearest available ones.
Receive a clear, itemised cost estimate covering procedure, hospital stay, and logistics — tailored to your specific case, not generic price ranges.
Your inquiry is strictly confidential. We never share your information without your consent, and you are under no obligation to proceed at any stage.
Fill in the 3-minute form with your condition, contact details, and any reports you have. Free, always.
Your personal coordinator contacts you within 2 hours to understand your needs in depth.
We present 2–3 curated specialist matches with full credentials, cost estimates, and availability.
Choose to proceed, ask more questions, or step away. There is never any obligation or fee at this stage.
Our Promise: Every inquiry receives a human response — never a bot, never a template.
A serious diagnosis deserves more than one perspective. Our second opinion service connects you with independent, internationally trained specialists who review your case from scratch — giving you clarity, confidence, and options.
Upload your scans, lab reports, biopsy results, and discharge summaries through our AES-256 encrypted portal. All records are accessible only to your chosen reviewer.
Your documents are reviewed by a specialist who has no relationship with your treating physician — ensuring a completely independent, unbiased perspective.
Speak face-to-face with your reviewing doctor via our end-to-end encrypted video platform. Ask every question on your mind — in your own language with a translator if needed.
Receive a structured, physician-signed written opinion within 72 hours of your consultation — in a format you can share with your primary care team anywhere in the world.
Navigating visa applications while preparing for medical travel can be overwhelming. Our visa support team makes it effortless — we prepare your documents, guide every step, and have a near-perfect approval record for patients in our network.
We coordinate a formal invitation letter from your chosen accredited hospital — the primary document required for India's e-Medical Visa application — delivered within 24 hours of your booking confirmation.
Our visa specialists walk you through the Indian e-Medical Visa portal, document checklist, photograph requirements, and payment process — eliminating errors that cause delays.
Traveling with a family member or caregiver? We handle the e-Medical Attendant Visa application simultaneously — same timeline, no extra hassle.
For time-sensitive medical situations, our team can request priority processing and coordinate directly with hospital authorities to support your urgent travel.
Your treatment date is set. We immediately initiate the invitation letter process with the hospital.
Official invitation letter from the hospital arrives in your inbox, ready for submission.
Step-by-step guidance through the e-Medical Visa portal. We review your submission before you hit submit.
Your e-Visa arrives by email. We check it for accuracy and confirm your travel documents are complete.
98%+ first-attempt approval rate for HealingTourist patients. We know exactly what Indian immigration needs to approve your application quickly.
Confirmed with the National Medical Commission of India (NMC) — formerly Medical Council of India.
Partner hospital holds JCI, NABH, or equivalent international accreditation — confirmed live.
Post-graduate degree (MD, MCh, DM) in the relevant specialty — verified against institutional records.
Fellowship or training at a recognised international institution (US, UK, EU) where applicable.
Minimum 5-year track record and satisfactory independent patient feedback before listing.
Trust is everything in medicine. Every physician in the HealingTourist network has been manually vetted by our clinical advisory board — a team of senior doctors who have practiced internationally in the US, UK, and India.
We partner exclusively with hospitals holding international accreditation — the same standards as top US hospitals. No exceptions, regardless of a doctor's individual reputation.
Many of our specialists trained at Harvard, Johns Hopkins, Mayo Clinic, the UK's NHS, or leading European centres before returning to India to lead their departments.
We share procedure volume data, complication rates, and patient-reported outcomes for each specialist — not just their CV. You deserve to make an informed choice.
Credentials are not a one-time check. Every doctor in our network undergoes annual re-verification including license renewal status, updated outcome data, and continued accreditation of their institution.
World-class medical care deserves world-class hospitality. Our concierge team transforms what could be a stressful medical journey into a genuinely supported, comfortable experience — from the moment you land to the moment you fly home.
A dedicated coordinator meets you at arrivals — name sign, immediate assistance with luggage, and a premium vehicle transfer directly to your hotel or hospital. You will never spend a moment confused in an unfamiliar airport.
We recommend and book partner hotels or service apartments near your hospital — ranging from comfortable to luxury — negotiated at special HealingTourist rates with medical patient-friendly policies.
Language should never be a barrier to understanding your own care. We provide professional medical interpreters for clinical appointments in 40+ languages — in-person or via video.
Your coordinator's direct number is available around the clock during your stay. Whether it's a medical question, a dietary need, or a request to video-call family — we respond immediately.
We coordinate hospital meal preferences (halal, kosher, vegetarian, diabetic-specific) and recommend nearby restaurants suitable for patients in recovery. Your cultural and dietary needs are always respected.
For patients and companions with recovery days to fill, we arrange gentle cultural excursions, spa visits, and sightseeing — approved with your medical team and perfectly paced for your recovery stage.
White-glove experience. Our concierge team averages 10+ years in luxury travel and healthcare coordination — your journey will feel effortless.
HealingTourist's support standards are benchmarked against the finest international patient service organisations globally.
Our patient support specialists are available around the clock. Whether your question is medical, logistical, financial, or you simply need reassurance — reach out any way that feels comfortable.
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Thank you for reaching out. A HealingTourist specialist will respond to you personally within 2 hours.
In the meantime, if your matter is urgent, please WhatsApp us at +91-XXXXX-XXXXX for an immediate response.